PRIVACY POLICY
Last updated July 15, 2023 -----------------------------
Your privacy is important to us so we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal information.
This Privacy Policy describes how woii.com and its affiliates (collectively, “woii,” “we,” “us,” or “our”) collect and process your personal information. By using woii Services, you are consenting to the practices described in this Privacy Policy.
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Table Content:
What Personal Information Does woii Collection and Use
How Does Woii Use Your Personal Information
Third-Party Websites and Services
Data Security, Integrity, and Retention
Data Transfers, Storage, and Processing Globally
Changes to This Privacy Statement
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What Personal Information Does woii Collection and Use
We collect your personal information in order to provide and continually improve our products and services.
Here is a description of the types of personal data we may collect and how we may use it:
What Personal Data We Collect
Information you provide:
We collect the personal Information you provide when you use our products and services click here to see examples of what we collect.
You can choose not to provide certain information, but then you might not be able to take advantage of many of our woii Services.
Data about payments:
If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, email address, or other payment methods such as PayPal and other account and authentication information, as well as billing, shipping, and contact details.
Automatic Information:
We automatically collect and store certain types of information about your use of Woii Services, including information about your interaction with products, content, and services available through Woii Services. Like many websites, we use “cookies” and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Woii Services and other content served by or on behalf of woii on other websites. Our physical stores may use cameras, computer vision, sensors, and other technology to gather information about your activity in the store, such as the products and services you interact with. Click here to see examples of what we collect. ( to the bottom of the page)
Information from Other Sources:
We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. Click here to see additional examples of the information we receive.
Information about use of our services and products:
When you visit our websites, we may collect data about the type of device you use, your device’s unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device’s approximate location to allow us to improve our products and services.
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How Does Woii Use Your Personal Information
We use personal information to provide, improve, operate, and develop the products and services that we offer our customers. their purposes include:
Providing, improving, and developing our products and services: We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and for business continuity. If you enter a contest or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating.
Communicating with you: We use your personal information to communicate with you in relation to Woii Products and Services via different channels (e.g., by phone, email, chat,..etc. including any other channel available or may accuse in the future to communicate with you).
Offering and measuring targeted advertisements and services: Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and determine the effectiveness of our promotional campaigns.
For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting woii limited.[4]
Promoting safety and security: We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.
Cookies and Similar Technologies
We use cookies and similar technologies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience.
You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and services
Please read our Cookie Statement to learn more about how we use cookies and the choices you have.
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Disclosure of Personal Data
We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.
Service Providers
We share personal data with companies that provide services on our behalf, such as website hosting, email services, marketing, sponsoring contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. These companies are obligated to protect your data and may be located wherever we operate.
Corporate Affiliates and Corporate Business Transactions
We may share personal data with all woii Limited-affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party.
Legal Compliance and Security
It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
Legal Basis For The Processing of Personal Data from EEA Residents
If you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized as follows: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). If the processing of your personal data is necessary for the performance of a contract between you and us or for taking any pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b). Where the processing is necessary for us to comply with a legal obligation, we will process your data on basis of GDPR Article 6(1) lit. (c), and where the processing is necessary for the purposes of our legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f).
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Your Rights
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data.
To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain.
You may Contact Us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.
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Closing Accounts
Please contact woii to close your account in relation to the following uses of your personal data:
providing, improving, and developing our products and services;
communicating with you;
sharing your personal data with third party partners for marketing communications;
offering and measuring targeted advertisements and services; or
promoting safety and security.
Please contact woii to close your account in relation to the use of your personal data for the provision of products and services you requested.
If you close your account, we have no obligation to retain your data, and we may delete any or all of your data without liability. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse if required by law, or for legitimate purposes, such as analysis of non-personal data, account recovery, auditing our records, and enforcing our rights and obligations under our agreements.
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Third-Party Websites and Services
Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.
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Data Security, Integrity, and Retention
We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data and to correctly use the data we collect. For example, access to your personal data is restricted to our employees, contractors, and agents who need access to such data to perform their assigned job duties.
It is important that you take precautions to protect against unauthorized access to your woii products, account credentials, and computer or other devices. If you feel that the security of your account or personal data has been compromised, please immediately Contact Us. Please be aware that, despite our best efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law.
We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.
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Children
Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected the personal data of a child under 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please immediately Contact Us if you become aware that a child under 16 has provided us with personal data.
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Data Transfers, Storage, and Processing Globally
When we share your personal data with our partners, woii-affiliated companies, and service providers, the company or organization may transfer, store, and process user data anywhere in the world, even if the user is not based in that location. This can have implications for data protection and privacy, as different countries may have different laws and regulations regarding how personal information is collected and used.
In general, companies and organizations that transfer, store, and process user data globally should take appropriate measures to ensure that user data is protected and handled in accordance with applicable laws and regulations.
If you are concerned about the way that a company or organization handles your personal data, it is important to read their privacy policies carefully, including any information about data transfers, storage, and processing globally, and to ask questions or seek clarification if necessary.
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Changes to this Privacy Statement
We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. We expect most such changes to be minor. Any non-material changes will take effect immediately upon posting of an updated Privacy Statement. However, there may be cases where changes to the Privacy Statement may be more significant. In such cases, we will first provide a more prominent notice.
Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised Privacy Statement, please refrain from using our products or services and Contact Us to close any account you may have created.
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Contact Us
If you have any questions regarding this Privacy Statement or its implementation, here is how you can reach us:
In relation to the use of your personal data for the following purposes: data@woii.com
providing, improving, and developing our products and services;
communicating with you;
sharing your personal data with third-party partners for marketing communications;
offering and measuring targeted advertisements and services;
promoting safety and security.
In relation to the use of your personal data for the provision of products and services you requested:
data@woii.com
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Examples of Information Collected
Information You Give Us When You Use Woii Products and Services
You provide information to us when you:
search or shop for products or services in our stores;
add or remove an item from your cart, or place an order through or use Woii Services;
download, stream, view, or use the content on a device or through a service or application on a device;
provide information in Your Account (and you might have more than one if you have used more than one email address or mobile number when shopping with us) or Your Profile ;
Search to or otherwise interact with our woii service;
upload your contacts;
configure your settings on, provide data access permissions for, or interact with a Woii device or service;
provide information in your Seller Account, Kindle Direct Publishing account, Developer account, or any other account we make available that allows you to develop or offer software, goods, or services to Woii customers;
offer your products or services on or through Woii Services;
communicate with us by phone, email, or otherwise;
complete a questionnaire, a support ticket, or a contest entry form;
upload or stream images, videos, or other files to Woii website, Woii Drive, or other Woii Services;
use our services such as woii, woii host, woii hosting, or any woii services;
compile Compare lists, Wish Lists or other gift registries;
participate in any Discussion features or other community features;
provide and rate Reviews;
specify a Special Occasion Reminder; or
employ Product Availability Alerts, such as Available to Order Notifications.
As a result of those actions, you might supply us with such information as:
identifying information such as your name, address, and phone numbers;
payment information;
your age;
your location information;
your IP address;
people, addresses, and phone numbers listed in your Addresses;
email addresses of your friends and other people;
content of reviews and emails to us;
personal description and photograph in Your Profile;
words when you write a comment;
images and videos collected or stored in connection with Woii Services;
information and documents regarding identity, and all other official documents number;
corporate and financial information;
credit history information; and
device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronize them with your other Woii devices.
Automatic Information
Examples of the information we collect and analyze include:
the internet protocol (IP) address used to connect your computer to the internet;
login, email address, and password;
the location of your device or computer;
content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
Woii Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images);
version and time zone settings;
purchase and content use history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers;
the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
phone numbers used to call our customer service number; and
images or videos when you shop in our stores, or stores using Woii Services.
We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.
Information from Other Sources
Examples of information we receive from other sources include:
updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services;
information about your interactions with products and services offered by our subsidiaries;
search results and links;
credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Information You Can Access
Examples of information you can access through Woii Services include:
status of recent orders (including subscriptions);
your complete order history;
personally identifiable information (including name, email, password, and address book);
payment settings (including payment card information, promotional certificate, and gift card balances);
email notification settings (including Product Availability Alerts, Delivers, Special Occasion Reminders, and newsletters);
recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
shopping lists and gift registries (including Wish-Lists and Compare-List);
your content, devices, services, and related settings, and communications and personalized advertising preferences;
content that you recently viewed;
Your Profile (including your product Reviews, Recommendations, Reminders, and personal profile);
If you are a seller, you can access your account and other information, and adjust your communications preferences, by updating your account in Seller Central.
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